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No vague retainers. We learn what you have, make it safe to run, then keep it that way — with names, times and costs written down.
The person who walks your floor for the first review is on the same roster as the engineer who answers when a printer dies on a Monday.
Most offices go from first email to a written review inside two weeks. Day-to-day support starts once the items that would actually take you down — backup, MFA, a ticket path — are in place.
We list devices, logins, Wi-Fi, backups, vendors and who still knows the passwords. You get a ranked list of risks, a 90-day plan and a price. You can stop there.
We fix the few things that would stop the office — MFA, backup, a mailbox people will actually use for tickets — before we take day-to-day ownership.
Helpdesk, monitoring and site visits to the times we published. First reply during office hours is staffed for, not hoped for.
Monthly reviews to drop unused licences, retire ageing PCs and keep the environment smaller. We would rather switch a server off than bill you to keep nursing it.
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