Supreme IT looks after the technology behind your working day — email, laptops, Wi-Fi, backups and the people who fix them — so your staff are not the IT department.
We are based in Tsim Sha Tsui. Remote first for speed; on the floor in Kowloon, on the Island or in the New Territories when a machine actually needs hands.
Six practical services for offices that need technology to stay quiet in the background — support, cloud workplace, security, networking, collaboration and recovery.
Day-to-day IT for your people: password resets, new starters, broken laptops and the outage that hits before a client meeting.
Email, files, identity and Teams set up for how your office files work — not a default tenant nobody owns.
Locks on the doors attackers actually try: inboxes, logins and laptops — with a written plan if something gets through.
Guest Wi-Fi that stays off the deal files, labelled racks, and coverage that works in the meeting room as well as at reception.
Reception, mobiles and meeting rooms on one system, so a hunt group still works when half the team is on the road.
Copies you can restore, spare laptops when one dies, and hardware we buy and warrant so your office is not chasing vendors.
We learn the environment, make it safe to run, then keep it that way — with a written standard instead of a vague retainer.
We map devices, logins, Wi-Fi, backups and vendors, then send a plain-language report with risks and a price to fix them.
MFA, backup, a ticket path and the few items that would actually take the office down — done before we take the keys.
Helpdesk, monitoring and site visits to agreed times. Your staff email one team. That team already knows the building.
Monthly reviews to retire ageing kit, drop unused licences and keep the environment smaller, not more complicated.
Tickets are read by people who work from Tsim Sha Tsui. If the job needs a screwdriver or a spare laptop, we travel — TST, Central, Kwun Tong, the Island and the New Territories.
The engineer who walked your floor on day one is on the same roster as the person who answers when Wi-Fi drops at 08:50.
Direct conversation with engineers. No overseas first-line filter.
We come to the office when remote access is not enough.
Golden Dragon Centre, Cameron Road — a short walk from TST MTR.
A named engineer who knows your vendors, PCs and people.
Support is run from Hong Kong, with visits into your office — not from a night shift in another timezone.
Professional firms and growing companies — typically 8 to 80 people — with laptops, cloud apps and a small comms cabinet rather than a data centre.
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